Exchange and Return Policy

Your joy is our joy, and we are very keen that the products reach you beautiful and tidy

1- Everything in the store is made to order, so we apologize for the exchange or return of any order
According to the Ministry of Commerce regulations.
Unless there is an apparent defect such as
The order arrives completely differently and this has been proven
An error in writing the name or phrase.
Exchange and return will be made
2- The store is not responsible for any breakages or damages resulting during the shipping process and the shipping company bears responsibility for that, as the shipments are carefully packaged and a breakable label is added to the shipping carton.

3- We disclaim responsibility for any shipment returned to us due to the customer not responding to the delegate or shipping companies’ calls, and for any shipment that its owner does not receive for 15 days, and if the customer wishes to resend the order, he must pay the shipping cost again.